Tamworth Community College

BSB20120 Certificate II in Workplace Skills

The Certificate II in Workplace Skills has been designed to equip students with introductory office and reception skills to gain employment in roles such as administration assistant, data entry operator, customer service clerk, office junior or receptionist.

Students will learn about the different procedures in business, gain valuable customer service skills and learn how to become proficient in the use of office technology such as computers and printers. 

To obtain this qualification students must successfully complete the required assessment tasks.