The BSB30120 Certificate III in Business has been designed to provide you with essential skills to succeed in various business services roles. This qualification is ideal for individuals looking to enhance their business knowledge, technical skills, and confidence professionally.
This course equips you with key competencies in workplace communication, customer service, business technology, and administrative tasks. Students will gain hands-on experience using Microsoft Office applications, organising business documents, and working effectively within a team. The course also develops problem-solving skills, professional engagement strategies, and an understanding of workplace health and safety.
Whether you’re looking to kick-start your career or enhance your existing business skills, this nationally recognised qualification provides a strong foundation for employment and further study in the dynamic business sector.
Course outline
In the BSB30120 Certificate III in Business, students gain the knowledge and skills to perform a variety of administrative, operational, and customer service-related tasks within a business environment. Key learning areas include:
- Work health and safety requirements
- Developing self-awareness and professional skills
- Using a wide variety of MS Office applications
- Communicating effectively with clients and colleagues
- Working collaboratively to achieve organisational goals
- Organising and prioritising personal work tasks
- Designing and managing business documents
- Thinking critically and solving workplace problems
- Responding to work health and safety issues
- Contributing to sustainable work practices
Course outcome
Upon successful completion of this course, you will be issued a BSB30120 Certificate III in Business, equipping you with industry-relevant skills to thrive in business environments. Where a learner does not satisfactorily complete the full qualification, a statement of attainment will be issued for those units where they have been deemed competent.
Delivery
This course will run one day a week for 20 weeks via classroom-based face-to-face learning. Our supportive and engaging environment ensures that students develop both the practical skills and theoretical knowledge needed to succeed in business.
Students will be expected to complete additional study at home, and work may be required between classes to complete the assessments.
Assessment
Assessments are made against units of competency from BSB40520 Certificate IV in Leadership and Management. For this course, assessment will entail the following:
- The assessments will validate underpinning knowledge, skills and attributes required to meet the course outcomes.
- A range of assessment strategies will be selected to meet different learner needs. Assessment methods include written, oral and practical tasks and assessments. You will be informed when assessments are to take place.
Pre-requisites
An appropriate level of language, literacy and numeracy (LLN) skills is required to enrol in this course.
As part of our pre-enrolment process, all prospective students complete a Reading, Writing, and Math Evaluation. This helps us see you have the foundation skills needed for success in the course, and it also lets us find any area where you may need extra support.
Requirements
No requirements for this course.
Fee range
From $0 to $6,270*.
You may be able to access government-subsidised training under Smart and Skilled*. Your fee amount depends on your personal circumstances, your eligibility for scholarships and fee-free* courses, fee exemptions and government subsidised training. *This training is subsidised by the NSW Government.
