Tamworth Community College

Responsible Conduct of Gambling (RCG)

RCG training is mandatory if your work duties involve gaming machines. This includes, but is not limited to licensees, staff with gaming machine duties, staff who pay out winnings and staff who patrol or serve in the gaming machine area.

During this course you will cover the context of RCG in NSW, legislative framework, harm minimisation, how to recognise gambling problems and addiction, and strategies to conduct gambling responsibly.

Upon successful completion of assessment task(s) students will be awarded a Statement of Attainment for unit: SITHGAM022 Provide responsible gambling services.

Cards are valid for 5 years.


Photo Competency Card

Upon completing an approved RSA/RCG in NSW, students receive an Interim Statement valid for 90 days allowing them to work in licenced venues.

Students must apply for a photo competency card at a participating Service NSW outlet.

To find your nearest participating Service NSW Service Centre outlet go to www.service.nsw.gov.au/service-centre or call 13 77 88.

Photo Competency Card Renewal

Students will be sent a reminder notice by email/SMS before the competency card expires. You have up to 28 days after your card expires to visit the online portal to complete refresher training.

Cards cannot be renewed through a training provider during the 28 days. If you do not renew in this time you will need to complete a full RSA/RCG course at a registered training provider.

Find more information at www.liquorandgaming.nsw.gov.au/


Liquor & Gaming NSW are reviewing and making changes to RCG & RSA. As this is subject to change, TCC will inform students upon enrolment of the current course requirements for Interim Certificates and Competency Cards.