There is no escaping conflict. It is everywhere!
It is something we all experience either within our families, in the community or in the workplace.
Conflict can arise in families, communities and workplaces. Understanding how to respond constructively can help resolve problems and strengthen relationships.
This practical one-day course explores common causes of conflict and strategies for managing difficult situations. Students will develop assertive communication skills to express their needs clearly, listen to others and work towards a resolution.
This course can also be customised for your business and delivered one-on-one or in a group, at our premises or yours.
